This web site is owned by Yep Energy. The following describes the Yep Energy On-line Access Terms and Conditions (the "User Agreement") by which Yep Energy offers you access to our on-line services.
How You May Use Our Information
You may use, copy, and distribute the information found on the Yep Energy web site for personal, noncommercial, and/or educational purposes only. All copies of the information that you make must bear trademark or other proprietary notices located on the site which pertain to the information being copied and any copyright in the form: © Yep Energy, 2008. Except as expressly authorized in this paragraph, you are not granted any right or license under any copyright, trademark, service mark, patent or other intellectual property right in the information, services, processes, or technology of Yep Energy or its affiliates. All such rights are retained by Yep Energy, its affiliates, and/or any third party owner of such rights.
Our Trademarks and Services Marks
Yep Energy names and logos, and all related product and service names, design marks, and slogans are the trademarks or service marks of Yep Energy or its affiliates. You are not authorized to use any Yep Energy name or mark in any advertising, publicity, or in any other commercial manner without the prior written consent of Yep Energy or one of its affiliates.
Links to Third Party Sites
The Yep Energy web site may contain links to other web sites ("Linked Sites"). The Linked Sites are neither owned by nor under the control of Yep Energy or its affiliates. Yep Energy is not responsible for the contents of any Linked Site including, without limitation, any link contained in a Linked Site, or any changes or updates to a Linked Site. Yep Energy and its affiliates are providing these links as a convenience, and the inclusion of any link does not imply endorsement by Yep Energy of the site or any association with its operators.
Content and Liability Disclaimer
While Yep Energy uses reasonable efforts to include accurate and up-to-date information on its web site, Yep Energy makes no warranties or representations as to the accuracy of the information. Yep Energy assumes no liability or responsibility for any errors or omissions in the content of the web site. Changes may be periodically made to the information at any time without notice.
All information on the Yep Energy web site is provided "AS IS", WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
IN NO EVENT SHALL Yep Energy BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES OR DAMAGES FOR LOSS OF PROFITS, REVENUE, USE, OR DATA AS A RESULT OF CLAIMS, WHETHER BROUGHT IN CONTRACT OR TORT, ARISING OUT OF OR CONNECTED WITH ANY Yep Energy WEB SITE OR THE USE OR RELIANCE UPON ANY INFORMATION CONTAINED IN OR ACCESSED FROM ANY [Company Name] WEB SITE.
Access Services Liability Disclaimer
THE USER OF THIS SYSTEM ASSUMES ALL REPSONSIBILITY AND RISK FOR THE USE OF THIS SERVER AND THE INTERNET GENERALLY. Yep Energy DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, OR ENDORSEMENTS, EXPRESS OR IMPLIED, WITH REGARD TO THE INFORMATION ACCESSED FROM OR VIA THIS SERVER OR THE INTERNET, INCLUDING, BUT NOT LIMITED TO, ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. [Company Name] DOES NOT ASSUME ANY LEGAL LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION, APPARATUS, PRODUCT, OR PROCESS DISCLOSED ON THIS WEB SITE OR OTHER INFORMATION ACCESSIBLE FROM THIS WEB SITE. IN NO EVENT SHALL [Company Name] BY LIABLE FOR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, REVENUE OR PROFITS, WHETHER RESULTING FROM AN ACTION OF CONTRACT, INTELLECTUAL PROPERTY INFRINGEMENT, NEGLIGENCE OR OTHER TORT, ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR RELIANCE UPON THE INFORMATION ON THIS SERVER, WEB SITE, OR THE INTERNET GENERALLY.
Acceptance and Jurisdiction
By using this web site, you agree that you have read, understood, and will abide and be bound, by the terms of the User Agreement. If you do not agree to the User Agreement, please do not use Yep Energy’s web site. The User Agreement shall be governed in all respects by the laws of Harris County in the state of Texas without regard to the conflict or choice of law rules thereof. Courts sitting in Harris County in the state of Texas, federal and state, shall have exclusive jurisdiction over any dispute arising hereunder.
Yep Energy Web Service
In order to use Yep Energy s automatic and/or monthly online payment option (the "Service"), you are required to complete the enrollment process by providing Yep Energy with complete and accurate information as prompted by the registration enrollment form. By completing the enrollment form, and clicking the "I Agree" button, you agree to the User Agreement regarding your use of the Yep Energy web access.
When initiating a payment, you authorize Yep Energy to remit funds on your behalf from your designated savings, checking, and/or credit card account(s) (your "Payment Account") in accordance with your banking instructions.
Bill payments are considered pending from the time you enter your payment information until such payments are fully processed by your financial institution. Bill payments will be considered paid only after the Service receives a remittance file from your financial institution indicating a successful payment.
Yep Energy will provide up to six (6) months of account history through the Service. As a condition of your use of the Service, you will not use the Service for any purpose that is not authorized by the User Agreement. You may not interfere with any other party's use of the Service. You may not attempt to gain unauthorized access to the Service through any means.
In order to use the Service, you are required to complete the registration process by providing Yep Energy with complete and accurate information as prompted by the applicable registration form provided. Your user ID and password will be selected by you during the enrollment process. You will use your user ID and Password to access your Yep Energy electric service account. You agree not to give or make available your personal identification information or other means to any unauthorized individuals to access the Service.
Except as provided herein, you are responsible for all bill payments made through the Service using your personal identification information for access and you are entirely responsible for any and all activities that occur through the use of your personal identification information with the Service. You could be held liable for losses incurred by Yep Energy or another party due to someone else's use of your personal identification information or your Payment Account with the Service. Yep Energy will not be responsible for any loss you may incur as a result of someone else's misuse of your personal identification information, banking information, credit card information, or your Payment Account through the Service either with or without your permission.
By completing the enrollment form, you are authorizing Yep Energy to display billing and payment information on its secure internet site. Yep Energy may disclose information to third parties about your Yep Energy electric service account, your Payment Account, and/or the transactions you make. Please see our Privacy Policy for more specific information regarding how we may use and/or disclose your information to third parties.
There is no charge for using the Yep Energy online service; however, any fees associated with your Payment Account and/or your Yep Energy electric service account will continue to apply. You are responsible for any and all telephone access fees and/or internet service fees that may be assessed by your telephone and/or internet service provider.
If Yep Energy is unable to complete the transaction through the Service for any reason associated with your Payment Account(s) (for example, there are not sufficient funds in your checking account and/or your credit card is denied), the transaction will not be completed. Late fees and/or returned payment fees may apply.
You are responsible for keeping your correct and current email address information in your customer profile. You agree to promptly notify Yep Energy at least ten (10) business days in advance of any change in your banking status. This must be done through the Service and/or as we may otherwise require. Each time any change is made by you to your enrollment information, you shall notify Yep Energy.
If a Yep Energy notification to you is returned to Yep Energy as "undeliverable", such will be considered an unsuccessful notification. Two additional attempts will be made before further attempts at notification are abandoned.
In the event you wish to discontinue the Service, you can do so by un-registering through the Service and/or by contacting Yep Energy’s Customer Care Department.
Yep Energy may terminate the Service at any time and/or revoke your right to use this service for any or no reason. Neither termination nor discontinuation shall affect your liability or obligations under the User Agreement and/or the Terms of Service Agreement governing your electric service through Yep Energy .
Termination of the Service terminates your electronic billing and payment services but does not cancel your electric service with Yep Energy. If you cancel the Service, Yep Energy will mail you a paper bill. If you wish to switch your electric service from Yep Energy to another retail electric provider, please contact a customer care representative at 1-866-937-5937.
Your enrollment in the Service may not be fulfilled if the Service cannot verify your identity or other necessary information.
In the event of a dispute regarding the Service, you agree to resolve the dispute by looking to this User Agreement and the Terms of Service Agreement which govern your electric service with Yep Energy . You agree that the User Agreement and the Terms of Service Agreement constitute the complete and exclusive statement of the agreement between you and Yep Energy regarding the Service.
Corrections and Questions Regarding Your Account
In case of errors or questions about your electronic transfers, please contact Yep Energy at 1-866-937-5937 or write to us at :
Yep Energy
5773 Woodway Drive, Ste. 311
Houston, Texas 77057
A Customer Care Representative will contact you to further discuss your question and to provide you with the requested information and/or correction.
Updates
Yep Energy reserves the right to change the User Agreement at any time, and will immediately post the updated information on its web site. You are responsible for regularly reviewing the User Agreement. Your continued use of the Service shall constitute your agreement to the User Agreement and all amendments to the User Agreement.
YOU SHOULD PRINT AND RETAIN THIS DOCUMENT FOR SAFEKEEPING AND REFERENCE AT ANY TIME DURING USAGE OF THE SERVICE.